Short answers to what people actually ask us. If your question isn't here, write to hello@base-ai.app.
BASE is a personal AI team that helps you organize daily life: tasks, documents, finances, calls, wellness data and decisions. It's not one chatbot — it's six specialized agents that handle different areas, with permission-first sharing between them.
It's built for people who live between countries, languages and contexts, where ordinary apps stop being enough.
ChatGPT helps when you ask a question. BASE helps even when you've forgotten what needs to be done.
BASE is not another AI chat. It's a personal AI operating layer for everyday life — a system of specialized agents that holds context, connects workflows and turns information into action.
One chat won't replace a personal secretary, accountant and archivist. BASE is the team.
Six active core agents today: Finance, Organizer, Action, Mentor, Wellness, Document.
Coming as PRO modules: News, Legal/Compliance, Construction PRO, Logistics PRO, Marketing PRO, and named expert agents.
You don't have to use all six. Activate the ones that match your life right now; add more later.
Yes. BASE follows three rules:
Full detail: Privacy Policy · Security page.
Yes, both — from Profile, anytime. Export gives you a machine-readable copy of your account data. Delete removes your account and stored content; encrypted backups roll off within 30 days.
These are GDPR rights (Articles 15 and 17) and we honor them.
Final pricing will be announced together with early access. The plan is a simple monthly subscription with all six core agents included; PRO modules (Legal, Construction, Marketing, etc.) come later as optional paid add-ons.
Cancel anytime — no annual contract required.
Storage and call minutes may be sold as separate add-ons so the base tier stays honest.
Yes. Cancel from Profile or via your app store. Cancellation stops future billing. For already-billed periods, refunds follow consumer protection law in your country.
Interface: English, Deutsch, Français, Español, Italiano, Português, Русский.
Voice calls (Action agent): 20+ languages with native-sounding pronunciation.
Document OCR & understanding: documents in 20+ languages, extracts fields and summaries.
Built for cross-border living: switch languages mid-task without losing context.
No. This is important. BASE helps you organize, prepare, and act — but it's not a licensed professional.
What BASE can do:
What BASE doesn't do: diagnose, prescribe, give legal advice, file taxes, give investment advice. Always consult a qualified professional for those.
In a medical emergency — call your local emergency number, not BASE.
It prepares calls and dials only after your confirmation. The flow:
It never calls autonomously without your approval. You stay in control.
Not yet. Today: scan receipts, upload statements, log expenses manually or by voice — Finance categorizes and watches for patterns.
Direct bank sync (open banking) is on the roadmap, coming after general availability launch. We're being careful here — open banking integration brings real regulatory weight and we want to do it right.
Primary infrastructure is hosted in the European Union on Digital Ocean. The database (Neon PostgreSQL) connects over SSL. All client-server communication uses HTTPS/TLS.
When data is processed by a sub-processor (e.g. AI model providers), it travels over encrypted channels, only the minimum-necessary data is shared, and the sub-processor is contractually bound to handle it only on our instructions.
Full list of sub-processors: see Security page or email privacy@base-ai.app.
A 7-day free trial is launching soon. There may also be a limited free tier for individuals; details will appear on the Pricing section before public launch.
BASE is in pre-launch right now. Early access waitlist is open. We're polishing the product, finalizing legal docs, and onboarding the first wave of users carefully.
Join early access and we'll notify you when your spot opens — no spam, just one short email.
Entrepreneurs with backgrounds in real estate, services, international operations and product. We built BASE because we needed it ourselves — living between countries with documents, projects, businesses and families to coordinate.
BASE is a portfolio product of Trade Estate Holding. Full story: About.
Absolutely. Each agent is independent. Use the ones that fit your life now — Finance and Documents for cross-border admin, Wellness if you care about health logs, Mentor if you have ongoing goals.
The agents become more useful together over time, but you don't have to onboard everything at once.
Bugs: write to support@base-ai.app with screenshots or steps to reproduce.
Security vulnerabilities: please use our responsible disclosure process — security@base-ai.app. See Security page for the full policy, scope, and safe-harbor commitment.
Not public yet. Public API and developer documentation are coming alongside the Expert & Partner program. If you're a verified expert / partner interested in early API access, write to partners@base-ai.app.
BASE will launch globally with a few exceptions where local regulations require us to wait. The product itself is country-agnostic — designed for people moving between jurisdictions.
If you're not sure about your country, write to hello@base-ai.app and we'll confirm.
BASE is presented as a portfolio project on the Trade Estate platform, where the investor process — KYC, accreditation, allocation and settlement — is handled for qualified investors under applicable compliance.
For an overview, request access on the Investors page. For the full deal, visit the Trade Estate platform or write to investors@base-ai.app.